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Questions regarding FxNet Limited

FXNet Limited is a Cypriot Investment Firm (CIF), which provides online trading services on Forex and CFDs, as an STP broker.

For more information, click here.

FxNet is incorporated and registered under the laws of the Republic of Cyprus (Certificate of Incorporation No. 300624). Our registered office is at 4 Theklas Lysioti St, Harmony House, Office 31, 3rd floor, 3030 Limassol, Cyprus.

Yes, FxNet LTD is a licensed and regulated company. We are authorized and regulated by the Cyprus Securities and Exchange Commission (“CySEC”), under license number 182/12.

If you want to find out more, check out our License & Regulations page or visit CySEC directly by clicking here.

As part of the Brokerage service of OTC margin trading, we are offering our Clients the following services:

Investment Services:

  • Reception and transmission of orders in relation to one or more Financial Instruments.
  • Execution of Orders.

Ancillary Services:

  • Safekeeping and administration of Financial Instruments for the account of Clients, including custodianship and related services
  • Granting credits or loans to an investor to allow him to carry out a transaction in one or more Financial Instruments where the firm is involved in the transaction
  • Foreign exchange services where these services are connected to the provision of investment services
  • Investment research and financial analysis

We place great emphasis on providing our Clients with as much assistance as is required to help them understand both the trading platform and the Forex/CFDs market. We can provide you with technical and fundamental analysis, inform you about any interesting events which may influence the market and show you how to find information that can help you make decisions, regarding the choice of products that may interest you the most. However, all material we provide you with is for informational purposes only and should never be considered as investment advice. If you have any doubts regarding your suitability towards any financial investment, you should consult with an independent financial advisor before making any investments.

No. Under no circumstances will any of our employees ever access your account to trade on your behalf. You are the only person who is authorized to place orders and for your own safety, you should never share your login details with anyone.

Our official language is the English language. Any translated versions of the material provided on our website, legal documents and correspondence is there for informational purposes and your own convenience only. In the case of any contradiction between the English and any other language version, the English version shall always prevail.

Before becoming our Client, you should familiarize yourself with all the information provided on our website and you should carefully read and understand our Terms and Conditions of Use together with all the other Legal Documentation provided to you on our website.

Our Terms and Conditions of Use govern all the actions related to each and all investment services that we are authorized to provide.

Our Risk Disclosure Notice provides a summary of the key risks involved in investing in Forex and CFDs.

Our Conflicts of Interest Policy describes how the Company handles any conflicts of interests in order to provide fair treatment to its Clients.

Our Privacy Policy explains how we deal with all the sensitive information obtained from our Clients.

Our Order Execution Policy explains how trades are executed and what factors are taken into account in order to ensure the best execution for our Clients.

Our Client Categorization Policy summarizes the procedure for Client Categorization and the types of Clients per applicable regulations as well as the various levels of customer protection according to each type.

Our Complaints Resolving Manual explains the procedure that needs to be followed by Clients who wish to file a complaint against the Company and describes the process applied by the Company when handling complaints.

Investor Compensation Fund (ICF) provides information regarding the options of compensation available in the unlikely case of the Company’s insolvency.

Please note that you can always contact us, if you believe that any of the information provided by us is unclear. Additionally, if you have any doubts, remember that you can seek an advice from an independent legal or financial advisor.

If you have not found the answers you were looking for in here, please send your questions to support@fxnet.com

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